The global pandemic has accelerated the need for true digitisation as African customers demand a more seamless digital customer experience from their communications service providers (CSPs), writes Pikie Monaheng, CEO at Amdocs South Africa JOHANNESBURG, South Africa, February 17, 2021/ —  It’s no secret that CSPs need to transform their businesses to compete in the continent’s highly competitive communications landscape …

The security situation in Nigeria is worsening by the day as marauding bandits, camouflaging as herdsmen, roam across the country kidnapping for ransom, waylaying travellers, killing farmers and generally making the country unsafe. Added to the security troubles of the country is the possibility of inter-ethnic clashes flaring in different parts of the country caused by worsening inter-communal relationship. Members …

The World Health Organization (WHO) has approved the first vaccine for its COVAX program, aimed at ensuring equitable access to vaccines in Low- and middle-income countries. On Monday, the UN health agency issued emergency approval for the AstraZeneca vaccine, with deliveries expected to commence by March. The approval comes after a study in South Africa indicates that the AstraZeneca vaccine …